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What Governs Your Account on 789com

Using 789com means you agree to the terms set out here — covering account access, deposits through JazzCash, Easypaisa, or Raast, and how we handle your data.

Account TermsPrivacy & DataPayment ConditionsEligibility RulesJurisdiction Notice
789com What Governs Your Account on 789com
HOW WE HANDLE DATA

Data, Cookies, Security and Your Account Rights

Your account data stays with 789com for as long as your account is active and for the retention period required under applicable law. You can request a copy of the data we hold on you, or ask us to correct inaccurate records, through our support team. We use cookies to keep your session secure and to remember your payment preferences — including whether you last used JazzCash, Easypaisa, or Raast. You can adjust cookie settings in your browser, though some platform functions depend on session cookies to work correctly.

Data Retention

We keep your account records for the period required by applicable law. Once that period ends and your account is closed, personal data is removed from our active systems in line with our retention schedule.

Cookie Use

Session cookies handle login and payment flow; preference cookies remember your wallet choice between JazzCash, Easypaisa, and Raast. You can clear them from your browser settings at any time.

Account Security

Your account is protected by password authentication and an OTP step for sensitive actions like withdrawal requests. If you suspect unauthorised access, contact support immediately to freeze the account.

Data Requests

To access, correct, or request deletion of your personal data, submit a request through the help form or email support. We will respond within the period set out in our privacy notice.

REACH OUR TEAM

How to Contact Us About Legal Queries

If you have a question about how a specific term applies to your account, or you want to request a change to your personal data, our support team handles those requests directly. You can reach us through live chat, email, or our help form — all accessible from your account dashboard once you log in.

Live Chat Open the chat icon from your account dashboard. Our team responds to legal and account queries during support hours, including questions about data and payment terms.
Email Support Send your query to our support address listed under the Contact section of your account settings. Include your account reference for faster handling of policy-related questions.
Help Form Use the in-app help form to submit a formal data request or a terms clarification. We log all submissions and follow up within the timeframe stated in our data policy.

Questions About Terms, Data and Account Rules

These are the questions we get most often about how our legal terms apply in practice. If your question is not here, contact support directly through your account dashboard.

These terms apply to anyone who opens an account on 789com and accesses the platform where local law in Pakistan permits. Eligibility depends on your location and applicable legal requirements in your region.

If you disagree with any term, you should stop using the platform. Continued use after logging in is treated as acceptance of the current terms. Contact support before closing your account if you have a specific concern.

An updated date appears at the top of this page each time we revise the terms. We may also notify you via your registered email or an in-app message when a material change is made to your account conditions.

We retain your data for as long as your account is active and for the period required by applicable law after closure. Once that window closes, your personal records are removed from our active systems.

Yes. Submit a data access request through the help form in your account settings or contact support by email. Include your account reference so we can locate and prepare your records promptly.

Transaction references are stored for the retention period required under applicable law. We do not store your full wallet credentials. Payment processing follows the terms of the respective provider alongside our own platform conditions.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.